Last updated: 2024-09-05
At Revolve Homes, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services.
By engaging with Revolve Homes, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, address, email address, phone number.
- Business Information: Project details, contracts, and other information provided by you related to home construction or renovation projects.
- Financial Information: Payment details for services rendered.
- Communications: Emails, phone calls, messages (including text), and other interactions with us.
- Technical Data: Your IP address, browser type, and usage patterns when you visit our website.
We collect this information when:
- You sign a contract with Revolve Homes.
- You reach out via phone, email, or social media (such as Facebook ads).
- You opt-in to receive updates or communications from us.
- You visit our website or social media channels.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: We use your personal and business information to fulfill our obligations under contracts with you, including completing construction or renovation projects.
- Communication: To send project updates, reminders, and other relevant communications via text, email, or phone. We may also use your information to follow up on inquiries or customer service requests.
- Marketing and Advertising: With your consent, we may send you promotional offers or information about new services.
- Legal and Regulatory Compliance: To comply with legal requirements, such as financial reporting or responding to lawful requests by public authorities.
3. How We Collect Consent
Consent is collected in the following ways:
- Written Consent: When you sign a contract with Revolve Homes, you give consent for us to contact you regarding project updates and relevant communications via phone, email, and text messages.
- Verbal Consent: We collect verbal consent when you reach out to us via phone or when you inquire about our services.
- Online and Social Media Consent: When you contact us via social media platforms (e.g., Facebook ads) or through our website, you provide implicit consent to receive communications related to your inquiry.
- Email Consent: When you email us or subscribe to updates, you provide consent for us to follow up with communications relevant to your inquiry or project.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:
- Service Providers: We may share information with subcontractors, lenders, or other service providers who assist in fulfilling contracts.
- Legal Requirements: If required by law or to protect our business, we may disclose your information to comply with legal obligations.
- Third-Party Platforms: If you engage with us via social media platforms or other third-party services, the privacy policies of those platforms also apply.
5. How We Protect Your Information
We take reasonable steps to ensure that your information is protected from unauthorized access, misuse, or disclosure. This includes the use of encryption and secure storage systems.
However, no system is completely secure, and we cannot guarantee the absolute security of your information. You use our services at your own risk.
6. How You Can Opt-Out
You have the right to opt-out of receiving communications from Revolve Homes at any time. Here’s how you can manage your preferences:
- Text Messaging: To stop receiving text messages from us, reply with “STOP” to any text message you receive.
- Email: You can unsubscribe from our marketing or project update emails by clicking the “unsubscribe” link in any email you receive.
- Phone Calls: Let us know during any call that you wish to opt-out of future contact.
- Written Requests: You may also contact us directly via email to manage your communication preferences.
7. Your Rights
You have the following rights concerning your personal data:
- Access: You have the right to request copies of your personal data.
- Rectification: You can request that we correct any inaccurate or incomplete information.
- Deletion: You have the right to request that we erase your personal data, subject to certain conditions.
- Data Portability: You have the right to request that we transfer your data to another organization.
To exercise any of these rights, please contact us using the contact details below.
8. Links to Other Websites
Our website or communications may contain links to other websites. We are not responsible for the privacy practices of those websites. Please check the privacy policy of any external site before providing personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us via email at help@revolve.homes